CAFÉ Talks Ep. 41 – The Power of Service
Nancy Matheson-Burns, ChefQuality, Trust, and Service - these are the hallmarks of success in any business. In the restaurant field these hallmarks are measured each day, by every customer and every employee. For the business to succeed, these factors must come into play with every stakeholder involved in the ecosystem of restaurants. Sometimes - smaller is better, allowing the stakeholder to quickly adapt when quality, trust, and service are tempted by changes in the marketplace. Flexibility, openness, and creative problem-solving are essential traits that must come be used when challenges are ever-present. Join CAFÉ Talks as we address the challenges of today and the way that one company: Dole and Bailey Provisioners, a woman owned and operated company led by Nancy Matheson-Burns, rallied their employees and partners to change during one of the most challenging times in our lifetime.